• Use only the GC Admin template provided to you to upload your data
  • It MUST be saved as a Comma Separated Values (.csv) file 
  • All fields must be completed or you will receive an error message 
  • If you do not have a user's mobile number, enter any number as a place holder
  • If you do not have a user's zip code, use the zip code of your organization
  • Avoid using special characters ( , ‘ & / < > etc.)
  • Operation type MUST be included for any action to take place (see below for operation types)
  • Download the template HERE

Your finished csv file should look a little something like this:

Download the template HERE

Operation Types

  • ADD To add new users
  • DELETE To delete existing users
  • UPDATE To update existing users’ information 
  • To update information, simply edit the field spreadsheet and be sure to save the document before re uploading
  • To update an email address, you must first delete the old record, then add the new one
  • SKIP To perform no action for a particular user/row  

If you have a large amount of data, it would be a good idea to do a search and replace to make sure there are no commas or other characters that could cause an error while uploading. 

To do that:

  1. Click the magnifying glass in the search bar in the top right of the screen
  2. Click, "Replace..."
  3. In the "Find What:" field enter the comma or other character
  4. Leave the "Replace With" field blank
  5. Click "Replace All"

Make sure to save your file after making any changes.
Once your file is ready, you can go ahead and upload it to the system.

Download the template HERE

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